Fidelity Information Services, Inc. (NYSE:FIS) is a leading provider of core processing for financial institutions , card issuer and transaction processing services, mortgage loan processing and related information products . FIS has processing and technology relationships with 31 of the top 50 global banks, including nine of the top ten. Nearly 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS maintains a strong global presence, serving over 7,800 financial institutions in more than 60 countries . FIS is part of the S&P 500. FIS has also been named the #1 banking technology provider and the #2 overall technology provider in the world by American Banker and Financial Insights (FinTech 100).
FIS has a fully redundant global infrastructure in place to ensure maximum network and system availability to our customers and consumers.
Our resilient network includes:
Multiple Points of Presence (PoPs) within the US and the UK
Fail Safe architecture with multiple levels of equipment redundancy through different carriers and geographic routing
International Private Line Circuits (IPLCs) provisioned with diverse carriers via diverse undersea cable paths in the Atlantic and Pacific Oceans
Robust WAN diversity across all cable routes on SMW3-Atlantic, SMW3-Pacific, Safe Pacific, SMW2-Atlantic, Flat Atlantic &I21
Diversity in carriers (AT&T and MCI)
Self-healing sonnet & OC-12 rings on US & Indian networks
FIS maintains a comprehensive Business Continuity Program that ensures our production environment is resilient and capable of maintaining system availability. The FIS Business Continuity Program (BCP) goes beyond the traditional disaster recovery plan that focuses only on facilities and/or computer technology. An important feature of our BCP includes our Global Delivery Framework which includes operations centers in the US, India and Canada. The benefit of this global infrastructure is that our US and international sites have the ability to act as back-up sites for each other.
Our business continuity strategy is based on regular assessments of all business and operations centers. An annual Business Impact Analysis (BIA) is conducted by external firm to audit the continuity practices associated with product, platform, function, and service including customer service level requirements and any federal laws and regulations that govern the industries we serve.
In summary, business continuity begins with a focus on high system availability as the first line of risk avoidance and follows through with disaster recovery support. In the event of a disaster, the recovery strategy is to employ a combination of redundant and fail-over hardware platforms, located in an unaffected FIS facility, and/or hot site recovery facilities. FIS continues to focus on system availability and harden the daily processing environment which by default strengthens our business continuity plan. Even though we cannot avoid some disasters, FIS� aggressive planning and testing will greatly minimize the impact.
In her role as senior vice president of marketing and corporate communications, Danzeisen reports directly to the executive vice president of sales and business development. She is responsible for strategically planning and coordinating all branding, advertising, media relations, special events, internal and external communications and all other marketing-related activities for FIS.
Danzeisen�s financial services experience spans consumer banking, automotive finance and mortgage, including more than 15 years of experience directing the corporate marketing and communications functions for large global financial institutions, including Chase and Bank of America, as well as high-tech leaders Xerox and IBM.
Prior to FIS, she built the retail and affinity lending distribution channels as senior vice president and associate director at Macquarie Mortgages USA, where she also managed all aspects of marketing, sales support and product development. Danzeisen employs a �marketing-by-the-numbers� philosophy where ROI drives the strategy. She is known for her ability to identify and attract key talent, for building teams that are focused on and accountable for marketing-driven revenue and for instilling a culture of employee commitment through corporate communications initiatives.
FIS is part of the S&P 500. FIS has also been named the number one overall financial technology provider in the world by American Banker and Financial Insights (FinTech 100).
FIS proven solutions serve many markets, including:
Automotive Finance � integrated loan and lease automotive finance servicing system.
Card Services � comprehensive, customized and flexible solutions and services for credit, debit and merchant card processing.
Check Services � complete check management programs and solutions for collecting outstanding check debt.
Commercial Lending � an enterprise-wide, integrated technology solution that supports the entire commercial lending process.
Community Banking � core processing, eBanking, check imaging and business intelligence tools to optimize efficiencies, mitigate risks, maximize revenues and strengthen customer relationships.
Credit Unions � solutions to address end-to-end business requirements and meet the needs of customers.
ePayments � electronic banking solutions to generate additional revenue, increase/retain market share and decrease operating expenses.
Loan Syndication and Trading � integrated functional modules that support the lending process from deal building through servicing and trading.
Midtier & Large Banking � flexible channel, integration and core solutions to meet every banking need from originations to servicing.
Technology Support � technology solutions and services to meet all your business needs.
Wealth Management � tools and services to strengthen relationships with investors and grow business.
