Centre (India) Pvt Ltd Company Profile
Amazon Development Centre
(India) Pvt Ltd is a Software Company located in Hyderabad. Amazon Services is
searching for a Technical Support Associate to join our team.
Technical Support Associate acts as the primary interface between Amazon.com and
our business partners. In this position, applicants will be responsible for
providing timely and accurate operational support to Merchants selling on the
Amazon platform. Candidates will be comfortable both in a self-sufficient role,
as well as one of team support and interaction. Ownership of work is extremely
important, and candidates should have a proven record of working with projects
to their completion.
Essential to this role is the ability to multitask in an environment of
competing demands, both internal and external to the company. Applicants will be
expected to address chronic system issues, provide process improvements, develop
internal documentation, and contribute to a team environment, all while adhering
to service level agreements.
Outstanding analytical and technical skills including working knowledge of MS
Excel are a requirement in order to be successful in this role. In addition, a
proven ability to make sound business decisions that reflect both Amazon.com
policies as well as the needs of the Merchants is required.
Technical Support Associate has an immediate, distinct effect on the experience
of customers of Amazon.com; therefore a strong record of customer focus is
This is an excellent opportunity to learn and grow in an exciting and fast paced
environment for a leader in e-commerce technology.