Convergys India is the Indian division of Convergys Corporation – the global leader in sectors such as learning, development, billing, HR, and customer care. Convergys India is headquartered in Ohio, USA and has has operations in Bangalore, Pune, Hyderabad, Mumbai, Gurgaon, and Thane in India.
Apart from the above, Convergys Corporation also has a formidable presence in other American states, Canada, Latin America, the Middle-East, Europe, Asia, and Australia. Convergys Corporation caters to clients from more than 70 countries and provides services such as software support, business consulting, and outsourced solutions through its worldwide employee strength of over 74000.
Including Convergys India, q handles close to 2 million customer and employee processes everyday through electronic or live media. It also provides 1.7 million bills on a daily basis with its dedicated software. In 2006 alone, Convergys Corporation earned revenues worth US$ 2.8 billion.
Convergys India mainly caters to the following industry segments:
Convergys India has a fair amount of expertise in offering services such as technology optimization, revenue generation and protection, operational performance and contact optimization. Convergys India is especially well known in India for its success in domains such as customer retention, technical support, B2B marketing, finance and accounting, and back office services.
Clients of Convergys Corporation:
Convergys has hundreds of clients spread across the globe.