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Home » Jobs » Reliance Industries Recruits Freshers






RELIANCE INDUSTRIES RECRUITS FRESHERS

 

Experience: Fresher Jobs

Location: Ranchi

Education: B.A B.Arch B.B.A BCA B.Com B.E/B.Tech B.Sc M.A

Job Position: Fresher

Industry Type: Retailing

Posted Date:  6/2/2008

Expiry Date: 12/31/2040


Reliance Industries Ltd (RIL) is India's largest private sector company on all major financial parameters with turnover of Rs.1,18,354 crore (US$ 27.24 billion),cash profit of Rs.17,678 crore (US$4.07 billion),net profit of Rs.11,943 crore(US$ 2.75 billion) and total assets of Rs.1,17,353 crore (US$27 billion).RIL is the first and only private sector company from India to feature in the 2005 Fortune 2005 Global 500 list of World's Largest Corporations' and ranks amongst the world's Top 200 companies in terms of profits. The Group's activities encompasses Businesses like Exploration and Production (E&P) of Oil and Gas, Refining and Marketing, Petrochemicals (Polyester, Polymers, and Intermediates),Textiles, Retailing, Financial services and Insurance initiatives. The Company has 15 Manufacturing locations in the Country. The Group exports its products to more than 100 countries the world over.


Designation:
Membership Service Representative (MSR)

Job Description:
Job Purpose: Meet customers at the store to advise and enroll them into the membership program as well as provide basic information on other MFT products and services. Be the focal point for receiving and servicing specific customer requests either on their own or by forwarding the same for resolution to other units as applicable. Update basic operational records and MIS as applicable. Job Description: Enroll members, generate leads for MFT products as applicable and conversion of members to plastic cards Responsible for enrollment of walk-in customers at store and providing basic information on MFT products and services. Supporting Store promotions and issuance of redemption vouchers and other gifts and promotional items as applicable. Ensuring all stated operational procedures are accurately completed for all activities . Responsible for upkeep of marketing & sales collaterals and other inventory relating to MFT products Update of select operations records as per procedures and Issuance of MIS reports Collaborate and work with other associates and units within the store to ensure consistency in delivery Receive customer requests relating to MFT and non MFT products/services and forwarding the same for resolution as applicable to the relevant units. Track the same for completion

Desired Profile:
Competencies:Strong process and Customer service OrientationExcellent communication and Persuasion skillsLanguage?? ?English?and Regional LaungageProficient in computer literacyEye for detail and data entry skillsEducational Qualification?? Graduate OR Post Graduates
Experience0?to 5 years of relevant experience, preferably in financial services OR Customer Service and or retail
??

Experience: 0 - 5 Years

Industry Type: Retailing

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Location: Membership Service Representative (MSR)

Keyword: Customer Care , Call Centre , Tele Caller , CSA , CCE , SR.CCE , Sales , Service , Customer Service , Membership , Public Relation , PRO , Guest Relation , Call

Contact: Team SMS- Ranchi

Email : jharkhandjobs@gmail.com

Website: http://www.ril.com

Reference: MSR-Jharkhand
 



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