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Home » Jobs » Reliance Brands Ltd. required Store Manager






RELIANCE BRANDS LTD. REQUIRED STORE MANAGER

The Reliance Group, founded by Dhirubhai H. Ambani (1932-2002), is India's largest private sector enterprise, with businesses in the energy and materials value chain. Group's annual revenues are in excess of US$ 34 billion. The flagship company, Reliance Industries Limited, is a Fortune Global 500 company and is the largest private sector company in India. Backward vertical integration has been the cornerstone of the evolution and growth of Reliance. Starting with textiles in the late seventies, Reliance pursued a strategy of backward vertical integration - in polyester, fibre intermediates, plastics, petrochemicals, petroleum refining and oil and gas exploration and production - to be fully integrated along the materials and energy value chain. The Group's activities span exploration and production of oil and gas, petroleum refining and marketing, petrochemicals (polyester, fibre intermediates, plastics and chemicals), textiles, retail and spacial economic zones.

 

Company: Reliance ( RIL)

Experience: 6 - 8 yrs.

Location: Delhi

Education: B.B.A MBA

Job Position: Store Manager

Industry Type: Retailing

Functional Area: Fashion / Garments / Merchandising

Keyskills Required : Store Management

Posted Date:  1/19/2009

Expiry Date: 12/31/2040

Experience:6 - 8 Years
Location:Delhi, Delhi/NCR
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:Retailing
Functional Area:Fashion, Garments, Merchandising
Job Description
SALES/PROFIT
•Meet store sales and target
•Maximise profitability through optimisation and the controlling of Discounts,
•Costs (General expenses and payroll), Stock loss, Sell thru and Stock turn
•Communicate and follow up on business needs and potential actions to the Head Office in order to reach the achievement of Key Performance Indicators

PEOPLE MANAGEMENT
•Recruitment and Employee relations
Manage the recruitment process in line with the Head Office guidelines and policy, using the tools provided.
Manage performance, discipline or dismissal issues in collaboration with the Head Office
•Training
Ensure that the induction is given to all new recruits, in all aspects of their job responsibilities, including the company’s history, customer service, product knowledge and store operations.
Provide development and training for store personnel through an effective and ongoing use of store training tools, in particular the Customer’s Service “Welcome to our home” training programme
•Development & Performance management
Identify strengths and areas of development of the store personnel. Promote and encourage their professional development by using tools and the best practices provided by the Head Office. Ensure that store personnel reviews and performance appraisals are carried out in a timely manner and in line with the Head Office standards
•Management and Organisation
Establish and maintain a positive, professional and sales orientated environment, and promote a culture open to internal feedback.
Achieve the maximum effectiveness in the management of the work load.
Organise and lead regular store meetings to communicate
Store targets, priorities and other relevant subjects to the store team

CUSTOMER SERVICE
•Represent and promote to the store team the meaning and the importance of Customer Service as outlined in the Customer Service book and training programme
•Empower the staff to use the best practices in managing all Customer Service issues
•Continuously monitor the quality of customer service through Key Performance Indicators
•Ensure that the sales associates are developing and retaining long-term clients

MERCHANDISING MANAGEMENT
•Constantly monitor store merchandise standards and needs through appropriate reports and store team feedback
•Communicate product needs and quality issues to the Head Office merchandising department
•Proactively manage any merchandising needs in an efficient way

VISUAL MERCHANDISING
•Take ownership of the visual standards and ensure that all Visual Merchandising guidelines (criteria and quantities) are implemented effectively, that all product presentations are maintained according to the Brand's standards and guidelines (Seasonal Visual Merchandising Book) and that the store’s commercial needs are met
•Ensure constant updates and training of all store personnel
•Slow seller management: collaboration with the Head Office Visual Team to emphasis commercial store needs
•Provide the Head Office with ongoing feedback by using existing forms

OPERATIONS
•Maximise efficiency and protect business integrity by applying Store Operations policies and procedures provided by the Head Office
•Floor coverage
Ensure an efficient floor coverage and high level of productivity by utilizing the Scheduling tool provided in order to achieve business objectives and maintain the Brand’s standards
•Store Maintenance
Responsible for a well maintained, clean and organized store to support efficient operations and a comfortable shopping experience
•Cash Desk
Responsible for all cash desk duties

LOSS PREVENTION
•Minimise stock loss by implementing and executing all control policies and procedures
•Hold store personnel accountable and responsible for all inventory control and Loss Prevention Policies and Procedures
•Organise and carry out an accurate stock take by implementing the Stock Take Procedure

LEGAL COMPLIANCE
•Ensure that the store is legally compliant with all local health and safety legislation
•Ensure that store personnel practices are legally compliant by following the Terms and Conditions of Employment respecting work time regulations and equal opportunity legislations
•Maintain safe working conditions for employees and customers

BRAND PROTECTION
•Consistently promote and represent Brand values at all times, ensuring that the store team understand and communicate them to the consumer
•Ensure that all promotions and PR activities are implemented in line with the Head Office guidelines.
Desired Candidate Profile
The candidate should be a Graduate, preferably a PostGraduate with 8+ yrs of experience, of which 2 years should be Retail.
Prior experience should be with Customer Service, Airline or Retail Industry. He should have headed a team of people earlier.
The candidate must possess excellent communication skills, should have a pleasing personality and a keen fashion sense.
Company Profile
Reliance Brands is a new company created by Reliance Retail in October 2007 to focus on the premium/bridge/luxury apparel and lifestyle segments
Separate management team in place with deep prior experience with launching international brands in the Indian context
Desire to form partnerships with global brands that have a unique retail identity and deep consumer brand loyalty
Reliance Brands will be able to leverage the scale, resources and risk appetite of Reliance Industries and Reliance Retail to aggressively pursue expansion
—Assistance with real estate, human resources and capital
—[Integrated supply chain]
Willing to consider licensee arrangements, joint ventures or distribution agreements with premium international brands and retail chains
Contact Details
Company Name:Reliance Brands Ltd.
Executive Name:Ms. Neha K.
Address:
Reliance Brands Ltd.
5th Floor, Court House, L.T Marg,(Dhobi Talao)
Mumbai-400 002
Mumbai,Maharashtra,INDIA 400002

Keywords: Store Manager

 



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