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Experience: 0 - 2 Years
Location: Jaipur
Compensation: Best in the Industry
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
*Solving Customer Queries
*Maintain accuracy of information given and documented.
*Adhere to standard operating procedures required by the process.
*Should be able to work in rotational night shifts.
*Ensuring Better Customer Experience
Desired Candidate Profile:
*Excellent Communication skills(English)
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizing skills
*Team working
Company Profile:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and
India's largest BPO and Knowledge Services organization, has over 20,000
employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and
China. In India,
Genpact has over 16,000 employees working in offices in
Delhi, Gurgaon, Hyderabad,
Bangalore, Kolkata and Jaipur. Genpact provides a world
class working environment and opportunities for career enhancement through
focused training and rotations in different functions. Genpact also provides
benefits such as medical, accident and life insurance, transport and
round-the-clock medical facilities.Genpact was also recently named the 3rd best
company to work for in India in the Business Today 10 Best Companies to work for
in India survey. Genpact also topped the list of companies in the Dataquest 2005
BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Read GENPACT Blog
Contact Details
Company Name: GENPACT
Website: http://www.genpact.com
Address: Not Mentioned
Telephone: 01414092385
Keywords: Process Associate, Customer Support Associate, Customer Care
Executive
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