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Home » Jobs » Opening for Unix Application Support Engineer @ Tech Mahindra



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OPENING FOR UNIX APPLICATION SUPPORT ENGINEER @ TECH MAHINDRA

Tech Mahindra is a global systems integrator and business transformation consulting firm focused on the communications industry. With the convergence of media and telecom, the changing landscape of the telecom industry is becoming extremely competitive. As companies rapidly strive to gain a competitive advantage, Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped our customers reduce operating costs and generate new revenue streams.

 

Company: Tech Mahindra (MBT)

Experience: 2 - 6 yrs.

Location: Noida

Education: BCA B.E/B.Tech

Job Position: Other

Industry Type: IT-Software/Software Services

Functional Area:   Other

Keyskills Required : ASP

Posted Date:  7/14/2010

Designation
Unix Application Support Engineer
Job Description

Unix Scripting - Shell, Perl, awk , java script, K-shell

Any of the following additional skills are required :-

?
Java with the knowledge of web servers

? C/C++

? Oracle 10g/9i with PL/SQL

? Knowledge desirable in mainframe and FTP/Connect direct

PS:Passport is mandatory

? Web based apps

? Knowledge of middleware

Desired Profile

RESPONSIBILITIES

Customer Focus

? Provide a professional, prompt and high level of technical support to all problems assigned.

? Maintain high level of customer satisfaction.

? Understand all Tier I & II procedures and rules of conduct.

? Make follow up calls to customers on outstanding issues within 24 hours - ensure a high level of customer satisfaction and confirm problem resolution on all issues.

? Escalate customer inquiries to Team Manager and/or Manager as required to ensure problem resolution in a timely manner.

? Escalate issues to other departments (such as NOCC, SPO, etc.), when necessary.

Experience 2 - 6 Years
Industry Type IT-Software/ Software Services
Role Other
Functional Area Other
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Noida
Keywords shell scriptiing, application support, unix, perl scripting, shell script, production support
Contact Recruitment Team Noida
Website https://www.techmahindra.com
Job Posted 14 Jul
 

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