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Jobs for Freshers at Accel Frontline

Accel Frontline Limited

Experience:	Fresher Jobs
Location:	Cochin
Education:	B.A BCA B.Com B.E/B.Tech BL/LLB B.Pharm B.Sc M.A MCA M.Com
Job Position:	Fresher
Industry Type:	IT-Hardware & Networking
Posted Date:	8/5/2008
Desired Candidate Profile:	Fresher

Description

BPO Jobs for Freshers at Accel Frontline

Experience: 0 - 2 Years

Location: Ernakulam / Kochi/ Cochin

Education:
UG - Any Graduate - Any Specialization;Diploma - Any Specialization
PG - Any PG Course - Any Specialization;Post Graduation Not Required

Industry Type: IT-Hardware & Networking

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
A call center profile is ideal, candidate with exceptional Communication skill is a mandate.

Desired Candidate Profile:
Requirement Details:

* Should be a Graduate/Diploma Holder with excellent communication skills
* Should have 0 - 2 year of experience in similar operations in an IT Organisation.
* Will be the interface between the users and the Engineers.
* Responsible for logging and allocation of the calls.
* Generation of relevant MIS reports.
* Coordination.
* Call tracking till resolution.

Location: Cochin

Freshers who are interested in the above Job profile may also apply

Company Profile:
Accel Frontline Limited is part of the Accel Group of companies with a 15 year long history, and has pioneered the concept of services in the I.T Industry. Accel has partnered with global leaders such as IBM, Sun Microsystems, HP, Intel, Veritas, JD Edwards, Microsoft, Cisco, Lucent, Nortel Networks, 3 Com to mention a few. Accel Frontline Ltd is a joint venture company formed between Accel ICIM Systems & Services Ltd and Frontline Technologies Corporation, Singapore, a leading IT Services organization listed on the Singapore Exchange Main Board. In addition to Frontline Technologies, Intel and ICICI Venture Funds also hold equity position in the company contributing to a global participation on corporate governance. Accel Frontline is a SEI CMMi Level 5, organization.

Accel Frontline Limited has serviced over 3000 customers across continents and offers one of the widest range of services - Complete IT Outsourcing Services, Full suite of Application Development, Maintenance and Support services, Package Implementation / Support services for leading ERP/CRM suites, Outsourced Product Development Services and Comprehensive Infrastructure Management Services. In addition, Accel Frontline Limited also has developed its own products in the education, healthcare, banking, manufacturing, distribution, and automotive verticals and has secured large enterprise customers for these products across India, South East Asia, and Middle East/Africa.

With operations out of more than 100 manned locations across India and international location such as USA, Singapore and Dubai, and with the combined strength of over 2000 skilled employees, Accel is a leading provider of comprehensive end-to-end enterprise solutions, specializing in IT infrastructure, applications, consulting, outsourcing and support services.

Accel Frontline was ranked in the Top 10 in DQ IDC Best Indian IT Employer survey 2004 thus making Accel Frontline as one of the top IT companies to work for.

Contact Details

Website: http://www.accelfrontline.in

Telephone: 044-42015112

Keywords: Helpdesk , Help desk , Call coordinator , Service Desk , Fresher

Reference ID: HD/N/08

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