Vyoms OneStopTesting.com - Testing EBooks, Tutorials, Articles, Jobs, Training Institutes etc.
OneStopGate.com - Gate EBooks, Tutorials, Articles, FAQs, Jobs, Training Institutes etc.
OneStopMBA.com - MBA EBooks, Tutorials, Articles, FAQs, Jobs, Training Institutes etc.
OneStopIAS.com - IAS EBooks, Tutorials, Articles, FAQs, Jobs, Training Institutes etc.
OneStopSAP.com - SAP EBooks, Tutorials, Articles, FAQs, Jobs, Training Institutes etc.
OneStopGRE.com - of GRE EBooks, Tutorials, Articles, FAQs, Jobs, Training Institutes etc.
Bookmark and Share Rss Feeds

Sponsored Ads
Hot Jobs
Fresher Jobs
Experienced Jobs
Government Jobs
Walkin Jobs
Placement Section
Company Profiles
Interview Questions
Placement Papers
Resources @ VYOMS
Companies In India
Consultants In India
Colleges In India
Exams In India
Latest Results
Notifications In India
Call Centers In India
Training Institutes In India
Job Communities In India
Courses In India
Jobs by Keyskills
Jobs by Functional Areas
Learn @ VYOMS
GATE Preparation
GRE Preparation
GMAT Preparation
IAS Preparation
SAP Preparation
Testing Preparation
MBA Preparation
News @ VYOMS
Freshers News
Job Articles
Latest News
India News Network
Interview Ebook
Get 30,000+ Interview Questions & Answers in an eBook.
Interview Success Kit - Get Success in Job Interviews
  • 30,000+ Interview Questions
  • Most Questions Answered
  • 5 FREE Bonuses
  • Free Upgrades

VYOMS TOP EMPLOYERS

Wipro Technologies
Tata Consultancy Services
Accenture
IBM
Satyam
Genpact
Cognizant Technologies

Home » Jobs » Immediate Job Opening for freshers






IMMEDIATE JOB OPENING FOR FRESHERS

 

Company: Magna Infotech

Experience: Fresher Jobs

Location: Mumbai Pune Nagpur Solapur

Education: B.A BCA B.Com B.E/B.Tech B.Sc M.A MBA MCA M.Com M.E/M.Tech/MS M.Sc

Job Position: Technical Support Mgr

Industry Type: IT-Software/Software Services

Posted Date:  5/5/2008

Expiry Date: 12/31/2040

Immediate Job Opening for Technical Support Guys

Experience:
0 - 2 Years
Location:
Mumbai, Pune, Ahmednagar, Mumbai Suburbs, Nagpur, Solapur
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
Application Programming, Maintenance
Job Description
Skills:
Voice Support

'Excellent verbal & written communication skills ( Preff: North American Accent)
'Able to create case, from phone site ID, customer contact name, phone number etc, problem description, severity
'Understand case severity and be able to push back un justified S1 & S2 severity to make it S3 / S4.
'Dispatch case to right queue based on the product, competence & internal site assignment (DVCI/Israel/SJ/UK)
'Should be actively informing and involving L2 in case S1 / escalated case
'Knowledge of APSS methodology.
'Work in shifts in 24x7 support environment

Exp:
Over all: 6 months to 1 year
Relevant Exp: 6 months to 1 year
Desired Candidate Profile
Skills:
Technical Support Voice Based only

'Excellent verbal & written communication skills ( Preff: North American Accent)
'Able to create case, from phone site ID, customer contact name, phone number etc, problem description, severity
'Understand case severity and be able to push back un justified S1 & S2 severity to make it S3 / S4.
'Dispatch case to right queue based on the product, competence & internal site assignment (DVCI/Israel/SJ/UK)
'Should be actively informing and involving L2 in case S1 / escalated case
'Knowledge of APSS methodology.
'Work in shifts in 24x7 support environment

Exp:
Over all: 6 months to 1 year
Relevant Exp: 6 months to 1 year
Company Profile
About Magna Infotech ----

Magna InfoTech is a premier provider of IT services to clients worldwide. An associate company of asset based $1 billion Nagarjuna group of companies.
Magna Infotech is an ISO 9001:2000 certified company that offers unique solution to build, integrate and manage IT systems across a broad spectrum of industry by using a combination of on-site, off-shore methodology.
It has offices in Europe (UK, France), USA (Danbury, CT) and India (Hyderabad, Bangalore, Pune, Delhi and Kolkata) including its own state of the art development center in Hyderabad.
For client testimonials please visit www.magna.in
Looking forward for your prompt response.

Contact Details
Executive Name:
Hema

Telephone:
09392441820
Fax:
040-3068-7169
Reference ID:
Voice Based Technical Support


 



SEARCH JOBS:

Sponsored Ads



Interview Questions
HR Interview Questions
Testing Interview Questions
SAP Interview Questions
Business Intelligence Interview Questions
Call Center Interview Questions

Databases

Clipper Interview Questions
DBA Interview Questions
Firebird Interview Questions
Hierarchical Interview Questions
Informix Interview Questions
Microsoft Access Interview Questions
MS SqlServer Interview Questions
MYSQL Interview Questions
Network Interview Questions
Object Relational Interview Questions
PL/SQL Interview Questions
PostgreSQL Interview Questions
Progress Interview Questions
Relational Interview Questions
SQL Interview Questions
SQL Server Interview Questions
Stored Procedures Interview Questions
Sybase Interview Questions
Teradata Interview Questions

Microsof Technologies

.Net Database Interview Questions
.Net Deployement Interview Questions
ADO.NET Interview Questions
ADO.NET 2.0 Interview Questions
Architecture Interview Questions
ASP Interview Questions
ASP.NET Interview Questions
ASP.NET 2.0 Interview Questions
C# Interview Questions
Csharp Interview Questions
DataGrid Interview Questions
DotNet Interview Questions
Microsoft Basics Interview Questions
Microsoft.NET Interview Questions
Microsoft.NET 2.0 Interview Questions
Share Point Interview Questions
Silverlight Interview Questions
VB.NET Interview Questions
VC++ Interview Questions
Visual Basic Interview Questions

Java / J2EE

Applet Interview Questions
Core Java Interview Questions
Eclipse Interview Questions
EJB Interview Questions
Hibernate Interview Questions
J2ME Interview Questions
J2SE Interview Questions
Java Interview Questions
Java Beans Interview Questions
Java Patterns Interview Questions
Java Security Interview Questions
Java Swing Interview Questions
JBOSS Interview Questions
JDBC Interview Questions
JMS Interview Questions
JSF Interview Questions
JSP Interview Questions
RMI Interview Questions
Servlet Interview Questions
Socket Programming Interview Questions
Springs Interview Questions
Struts Interview Questions
Web Sphere Interview Questions

Programming Languages

C Interview Questions
C++ Interview Questions
CGI Interview Questions
Delphi Interview Questions
Fortran Interview Questions
ILU Interview Questions
LISP Interview Questions
Pascal Interview Questions
Perl Interview Questions
PHP Interview Questions
Ruby Interview Questions
Signature Interview Questions
UML Interview Questions
VBA Interview Questions
Windows Interview Questions
Mainframe Interview Questions


Copyright © 2001-2022 Vyoms.com. All Rights Reserved. Home | About Us | Advertise With Vyoms.com | Jobs | Contact Us | Feedback | Link to Us | Privacy Policy | Terms & Conditions
Placement Papers | Get Your Free Website | IAS Preparation | C++ Interview Questions | C Interview Questions | Report a Bug | Romantic Shayari | CAT 2022

Fresher Jobs | Experienced Jobs | Government Jobs | Walkin Jobs | Company Profiles | Interview Questions | Placement Papers | Companies In India | Consultants In India | Colleges In India | Exams In India | Latest Results | Notifications In India | Call Centers In India | Training Institutes In India | Job Communities In India | Courses In India | Jobs by Keyskills | Jobs by Functional Areas

Testing Articles | Testing Books | Testing Certifications | Testing FAQs | Testing Downloads | Testing Interview Questions | Testing Jobs | Testing Training Institutes

Gate Articles | Gate Books | Gate Colleges | Gate Downloads | Gate Faqs | Gate Jobs | Gate News | Gate Sample Papers | Gate Training Institutes

MBA Articles | MBA Books | MBA Case Studies | MBA Business Schools | MBA Current Affairs | MBA Downloads | MBA Events | MBA Notifications | MBA FAQs | MBA Jobs
MBA Job Consultants | MBA News | MBA Results | MBA Courses | MBA Sample Papers | MBA Interview Questions | MBA Training Institutes

GRE Articles | GRE Books | GRE Colleges | GRE Downloads | GRE Events | GRE FAQs | GRE News | GRE Training Institutes | GRE Sample Papers

IAS Articles | IAS Books | IAS Current Affairs | IAS Downloads | IAS Events | IAS FAQs | IAS News | IAS Notifications | IAS UPSC Jobs | IAS Previous Question Papers
IAS Results | IAS Sample Papers | IAS Interview Questions | IAS Training Institutes | IAS Toppers Interview

SAP Articles | SAP Books | SAP Certifications | SAP Companies | SAP Study Materials | SAP Events | SAP FAQs | SAP Jobs | SAP Job Consultants
SAP Links | SAP News | SAP Sample Papers | SAP Interview Questions | SAP Training Institutes |


Copyright ©2001-2022 Vyoms.com, All Rights Reserved.
Disclaimer: VYOMS.com has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. VYOMS.com shall not have any responsibility in this regard.