Experience: 0 - 2 Years
Location: Hyderabad / Secunderabad
Compensation: Rupees 50,000 - 1,00,000
Education: UG - Any Graduate - Any Specialization
Customer Service Process
Desired Candidate Profile
Any Graduate (Except BE, Btech and MCA's), UG(Pursuing through
Correspondence.Work Experience 0-2 yrs with international call
centers,US-shifts.And freshers with gud comm skills.
Genpact manages business processes for companies around the world,
combining its process expertise, information technology and analytical
capabilities with operational insight derived from experience in
diverse industries to provide a wide range of services using its global
delivery platform.Genpact began in 1997 as the India-based business
process services operation for GE Capital. Genpact manages complex
processes in multiple geographic regions, delivering its services from
a global network of more than 31 operations centers in ten countries.
Global delivery centers are located in India, China, Hungary, Mexico,
the Philippines, the Netherlands, Romania, Spain, Guatemala and the
United States. Genpact's presence in these locations provides the
company with multilingual capabilities, access to a larger employee
pool and near-shoring capabilities to take advantage of time zones.
Genpact provides a wide range of services, including Finance &
Accounting, Collections and Customer Service, Insurance, Supply Chain
& Procurement, Analytics, Enterprise Application and IT
Infrastructure. In offering these services, Genpact draws on three core
capabilities-process expertise, analytical ability and technology
expertise-as well as the operational insight acquired from experience
managing thousands of processes in diverse industries.
Company Name: GENPACT
Executive Name: Aparna