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Home » Jobs » Freshers IT Job Opening at iGATE






FRESHERS IT JOB OPENING AT IGATE

iGATE Global Solutions services include consulting, IT Services, Data Analytics, Enterprise Systems, BPO/BSP, Contact Center and Infrastructure Management Services. Going beyond one time labor arbitrage, iGATEs iTOPS model assures clients of year on year savings by process and technology optimization, access to proprietary tools and accelerators and migration to best in class processes. The iTOPS model also allows clients to convert fixed costs to variable costs and manage business spikes and troughs more efficiently.

 

Company: iGATE Global Solutions

Experience: Fresher Jobs

Education: BCA B.Com B.E/B.Tech B.Sc MCA

Job Position: Fresher Trainee

Industry Type: IT-Software/Software Services

Functional Area: ITES / BPO / KPO / Customer Service / Operations

Posted Date:  11/11/2008

Expiry Date: 12/31/2040

iGATE Global Solutions is the first fully integrated technology and operations firm with a global services model. iGATE Global enables clients to optimize their business through a combination of process investment strategies, technology leverage and business process outsourcing and provisioning. Services include consulting, enterprise data management and data warehousing, business intelligence and analytics, design, development, system integration, package evaluation and implementation, re-engineering and maintenance. iGATE Global also takes on the responsibility for optimizing and running business processes for clients.The Company has been assessed at SEI-CMM Level 5, follows Six Sigma methodologies and is BS7799 & COBIT certified, ensuring the highest levels of quality and data security.Headquartered in Bangalore, India, iGATE Global is present in 12 countries and maintains development centers in the US, UK, Canada, China, Malaysia, and India. The Company is a subsidiary of iGATE Corporation (NASDAQ: IGTE), a US-headquartered firm founded in 1986. iGATE is registered as a minority-owned business enterprise and is an equal opportunity employer that actively encourages diversity.For more information, please visit http://www.igate.com


Designation:
Systems Engineer / Senior Systems Engineer

Job Description:
• Mastery skill level in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
• Good understanding of Ticketing and Remote connect tools
• Awareness of PC Hardware Environment, Printers, UNIX
• Ability to work effectively as a team member
• Ability to handle continuous calls
• Pleasant, professional and courteous personality
• Excellent verbal and written communication skills
• Ability to diffuse volatile situations when distressed or irate customers call for support
• Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
• Able to listen to a caller explain the incident, determine the probable cause and logically take the caller through a step-by-step problem determination procedure, using telephone support
• Able to categorize an incident correctly for call tracking and logging purposes

Desired Profile:
Experience: Min. 6+ months of experience (Relevant voice based experience)

Pre-requisites:

· Qualification: Full-time Diploma Holders (only technical streams) & Graduates (E.g.: BE/BTech, BSc(Computer Science), BCA, MCA) with 50% & above through out in the academics
· Experience: 6+ months – 4 years (Experience in voice-based technical support environment)
· Good English speaking skills is a MUST
· MUST be willing to work in shifts 24/7
· MUST sign an employment agreement

Experience: 0 - 2 Years

Industry Type: IT-Software/ Software Services

Functional Area: System Programming

Education: UG - B.Sc - Computers,B.Tech/B.E.,BCA
PG - MCA - Computers

Location: Bengaluru/Bangalore

Keyword: tech support , technical support , lotus notes , trouble shooting , unix , hardware

Contact: iGATE Global Solutions


Telephone: Experience: Min. 6+ months of experience (Relevant voice based experience)

Pre-requisites:

· Qualification: Full-time Diploma Holders (only technical streams) & Graduates (E.g.: BE/BTech, BSc(Computer Science), BCA, MCA) with 50% & above through out in the academics
· Experience: 6+ months – 4 years (Experience in voice-based technical support environment)
· Good English speaking skills is a MUST
· MUST be willing to work in shifts 24/7
· MUST sign an employment agreement

Website: http://www.igate.com

Reference: Systems Engineer / Senior Systems Engineer
 



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