Job DescriptionThe successful candidate will need to demonstrate a technical understanding of software orchestration and networking protocol. Some of the customer engagements will involve Early Availability HW or SW so the role also requires Network Integration to liaise with R&D to understand newer products in development and be able to feedback potential product improvements to both R&D and Product managers based on customer interactions. The Network Integration team works closely with Sales Engineers to help secure new business for Ciena.
Candidates need to technically strong, with good understanding of software solutions and architecture.
Software development in JAVA and/or Python.
A good working knowledge of WAN architectures and technologies.
The successful candidate will need to enjoy working with customers and have a Customer First attitude to their role.
Good communication skills are a must for this role both at a high-end technical level (general product overview).
Develop orchestrator instruction sets (Service Templates) for various customer use cases with the WAN and NFV space.
Develop templates and code to meet the requirements of the use case
Act as an extension of the development team to build features, functions and interfaces to support customer requirements.
Own the end to end delivery of Product Trials & Demos, including
Planning, scoping, creating Test Plan dry running, executing Test Plan in conjunction with the customer, creating test results
Explaining product functionality to Customers ensuring they fully understand how it benefits them in their network.
Come up with workarounds to minimize Customer dis-satisfaction with functionality shortcomings.
Bring feedback back into Account/PLM/R&D community to help improve product functionality in future releases
Provide technical guidance to Field Systems Engineers in response to RFQs and general technical queries around product functionality. Usually involves direct contact with customer. Generally involves New Product Introduction, either in Greenfield or Network Migration scenario.
Develop orchestrator instruction sets (Service Templates) for various automation use cases with the WAN and NFV space.
Help to Product Verification teams as a way to gain early familiarity with new product or functionality.
Experience3 - 5 Years
Functional AreaIT Software - Application Programming, Maintenance
UG - Any Graduate - Any Specialization
PG - Any Postgraduate
Doctorate - Doctorate Not Required
Compensation: Not disclosed
KeywordsJava Python New Business New Product Introduction Software Solutions Software Development Product Verification Test Plan Creation Test Planning
Ciena India Private Ltd