Expertise on IP Address Subneting, EIGRP / OSPF, BGP / MPLS, IPsec VPN, LAN/WAN, Load Balancer, QOS, VOIP / IPCC / UCM
Expertise in LAN / WAN network troubleshooting.
Experience on enterprise Cisco platform.
Clear understanding of Load balancer algorithms on product range F5-B igIP, Radware, Cisco CSS/CSM etc.
Basic knowledge on ITIL process and procedures.
Remote monitoring of system alerts / alarms.
Running the system heath check procedures and observe the results.
Excellent oral communication, interpersonal skills.
Excellent time-management skills.
Ability to work in a flexible, team-oriented, and constantly changing environment.
Strong written and detail oriented skills.
Strong overall ability to troubleshoot all hardware and software issues.