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product Mgr work is
Responsibilities include providing 24 X 7 offshore/remote support
Audit application backup policies and environments to ensure integrity of backup and recovery activities
Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.
Participate in the recovery of application environments where required.
Ensure integrity of supported environment
Hardware /software fault detection and vendor liaison Liaise with customer accounts as required
Analyse and resolve escalated problems within target
Candidate must be prepared to work within a team on a standby rota for 24x7 support of customer systems
Should have desired Operating System Skills
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