Outside Consultante work is
exposure to Six Sigma project methodology would be a plus.
Providing support to Operations in streamlining processes and metrics to achieve client SLAs.
Identify and implement process improvement measures to achieve Operational excellence
Metrics planning, metrics analysis, Audits, training and Six Sigma projects
Defining and tracking metrics to understand process performance.
Identifying and driving Process Improvements
Reporting Process and Quality Dashboards on fortnightly and monthly basis.
assist Operations in Process mapping, defining metrics, quality check processes, FMEA, etc.
Facilitate Operations in compliance related audits
Handling Six Sigma training sessions. Strong reasoning and analytical skills
Excellent verbal and written communication skills.