Front Office/Guest Relations Exec./Mgr work is Using the telex & facsimile.
Welcoming guests to the hotel.
Checking – in guests and selling rooms.
Caring for customers.
Issuing & controlling room keys.
Showing guests to their rooms.
Dealing with guest enquires.
Handling mail & messages.
Using the public address system.
Checking out guests.
Arranging departures & seeing guests off.
Handling over at the end of a work shift.