Mphasis - a global IT and BPO service provider to G2000 companies around the globe, assists its clients in innovating and streamlining their business processes by offering custom solutions for technology and operations outsourcing.
The Company's expertise is focused on financial services, logistics and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers.
Mphasis specializes in multi-channel solutions, which optimize sales and service processes from a cost and quality perspective.
Besides an onsite presence at key locations, the Company has an extensive offshore infrastructure for IT Development and Business Process Outsourcing with centers in India, China and Mexico. Mphasis has a strong quality culture, reflected in ISO 9000 and BS 7799 certifications, CMMi Level 5 rating and Six Sigma quality initiatives. The company currently employs over 8500 professionals.
Mphasis Technologies mission is to provide high quality, cost effective services and solutions to organizations in the fields of R&D and product development. By operating as virtual extensions, we align and deliver our services in line with our customer’s business goals.
Our offerings span 9 industries and sciences of Mobile, Networking and Telecom, Industrial Automation, Computing Platforms, Automotive-Telematics, Consumer Electronics, Healthcare, Life Sciences and RFID (Retail).
We deliver our services through our established and proven “Technology Rental Lab” concept.
“Technology Rental Lab” is the single point aggregator that provides accountability across multiple inputs and players in a R&D or product development endeavor. It addresses the key requirements of process integration, IP protection, technology partnerships, domain knowledge, and resource scalability.
To sharpen and deepen our domain focus, we are evolving to a practices based organization. Mobile Technologies, Life Sciences and RFID (Retail) are our first initiatives in this direction.
At MphasiS BPO, we provide high quality, value added contact center services and Business Process Outsourcing (BPO) services to Fortune 500 companies. Our contact centers in India offer English language support in an ISO 9001 certified environment. We also provide Spanish language solutions through our Tijuana, Mexico contact center facility.
We offer the satisfaction that comes from working with a technologically sound business partner. We are committed to continually investing in our people, processes, infrastructure and facilities. Our objective is to provide our clients with the highest levels of performance. We are committed to building scalable and repeatable business solutions that ensure our customer’s success.