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Home » Company Profiles » Mphasis Company Profile

Mphasis Company Profile






Mphasis-Overview

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Mphasis - a global IT and BPO service provider to G2000 companies around the globe, assists its clients in innovating and streamlining their business processes by offering custom solutions for technology and operations outsourcing. The Company's expertise is focused on financial services, logistics and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers. Mphasis specializes in multi-channel solutions, which optimize sales and service processes from a cost and quality perspective. Besides an onsite presence at key locations, the Company has an extensive offshore infrastructure for IT Development and Business Process Outsourcing with centers in India, China and Mexico. Mphasis has a strong quality culture, reflected in ISO 9000 and BS 7799 certifications, CMMi Level 5 rating and Six Sigma quality initiatives. The company currently employs over 8500 professionals.

Mphasis Technologies:

Mphasis Technologies mission is to provide high quality, cost effective services and solutions to organizations in the fields of R&D and product development. By operating as virtual extensions, we align and deliver our services in line with our customer’s business goals. Our offerings span 9 industries and sciences of Mobile, Networking and Telecom, Industrial Automation, Computing Platforms, Automotive-Telematics, Consumer Electronics, Healthcare, Life Sciences and RFID (Retail). We deliver our services through our established and proven “Technology Rental Lab” concept. “Technology Rental Lab” is the single point aggregator that provides accountability across multiple inputs and players in a R&D or product development endeavor. It addresses the key requirements of process integration, IP protection, technology partnerships, domain knowledge, and resource scalability. To sharpen and deepen our domain focus, we are evolving to a practices based organization. Mobile Technologies, Life Sciences and RFID (Retail) are our first initiatives in this direction.

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Mphasis BPO:

At MphasiS BPO, we provide high quality, value added contact center services and Business Process Outsourcing (BPO) services to Fortune 500 companies. Our contact centers in India offer English language support in an ISO 9001 certified environment. We also provide Spanish language solutions through our Tijuana, Mexico contact center facility. We offer the satisfaction that comes from working with a technologically sound business partner. We are committed to continually investing in our people, processes, infrastructure and facilities. Our objective is to provide our clients with the highest levels of performance. We are committed to building scalable and repeatable business solutions that ensure our customer’s success.

IT Services:

  • Industry Solutions/Domain Expertise.
  • Architecture.
  • Quality.
  • Growth.
  • Virtual Team Model(VTM).
  • Mphasis Interactive Knowledge Exchange(MIKE).
  • Mphasis Solutions:

  • Integrated Solutions.
  • Integrated Platform.
  • Integrated Offerings.
  • Mphasis Industries:

    Our offering encompasses the following verticals:

  • Banking.
  • Insurance.
  • Brokerage.
  • Retail and Logistics.
  • Airlines.
  • Technology.
  • Utilities.
  • Address:

    		Mphasis (IT Services)
    		139/1 Hosur Road
    		Koramangala
    		Bangalore 560095
                 Tel: +91 80 2552 2713
    		Fax: +91 80 2552 2719
    		Sudhir Goel
    		Email: sudhir.goel@mphasis.com
    		
    		Mphasis (BPO)
    		The Millennia
    		Tower A&B, No 1 and 2
    		Murphy Road, Ulsoor
    		Bangalore - 8
                      Tel: +91 80 2556 7500 (14 lines)
    		Fax: +91 80 2556 7515
    		Milind Godbole
    		Email: milind.godbole@mphasis.com
    		
    		Mphasis (BPO)
    		Mereside Heights, II Floor
    		Pai Layout, Old Madras Road
    		Bangalore 560 016
    		    Tel: +91 80 5176 5500
    		Fax: +91 80 5176 5506
    		Gurinder Sukhija
    		Email: gurinder.sukhija@mphasis.com
    		
    		Mphasis Technologies
    		# 1, Global Village
    		Mylasandra, Mysore Road
    		Bangalore - 560 059
                      Tel: +91 80 2860 3600 / 2860 3601-19
    		Fax: +91 80 2860 3372
    		Sudhindra Mokhasi
    
    		Mangalore
    		Mphasis (BPO)
    		TechBay
    		PL Compound
    		Morgan’s Gate
    		22-5-750, Jeppu Ferry Road
    		Mangalore 575001
                      Tel: +91 0824 555 8080
    		Saket Drona
    		Email: saket.drona@mphasis.com 
    		




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