Company Description: Infosys Technologies Ltd. provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives. With over 49,000 employees worldwide, we use a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability.
As one of the pioneers in strategic offshore outsourcing of software
services, Infosys has leveraged the global trend of offshore outsourcing. Even
as many software outsourcing companies were blamed for diverting global jobs to
cheaper offshore outsourcing destinations like India and China, Infosys was
recently applauded by Wired magazine for its unique offshore outsourcing
strategy — it singled out Infosys for turning the outsourcing myth around and
bringing jobs back to the US.
Infosys provides end-to-end business solutions that leverage technology. We
provide solutions for a dynamic environment where business and technology
strategies converge. Our approach focuses on new ways of business combining IT
innovation and adoption while also leveraging an organization's current IT
assets. We work with large global corporations and new generation technology
companies - to build new products or services and to implement prudent business
and technology strategies in today's dynamic digital environment.
An Offshore Development Center (ODC)
is essentially a dedicated intermix of specialized programming and engineering resources.
The Offshore Development Center at Infosys acts as a virtual extension of
your development teams. With sustained infrastructure investments over the
years, we have created a knowledge-networked work environment from where our
employees provide high quality solutions to clients. These investments enhance
employee productivity and reduce engagement risk for our clients.
Our Offshore Development Center uses a multi-dimensional approach, planned
to support growth and technology advancement, ensures that the solutions we
architect for our clients are built in a most productive and effective manner.
The Infosys Offshore Development Center, with its pool of well designed
infrastructure, highly trained resources, proven and time tested processes is a
doubly beneficial outsourcing delivery model with a powerful value proposition
for businesses looking at IT Outsourcing.
Infosys has an effective process to help you cope with the
cultural issues in a transition to the Global Delivery Model. The process
facilitates smooth functioning of cross-partner teams. It promotes better
understanding of work culture differences, and awareness and appreciation of
different cultural backgrounds.
The organizational impact of offshore and near shore development leaves a
footprint on process orientation, collaborative working styles and project
management. Infosys' processes deal effectively with all three kinds of change.
Infosys conducts extensive cross-cultural training of staff at Infosys covering:
client business and
technical environment and
processes specific to the client,
interactions for the client
Infosys has developed a unique 4-step Communications Approach for strategic partners, by which we help our
partners and the client-side staff who will work with Infosys to:
Understand the off shoring
Understand their offshore
project management skills
Draw up a strategy for
continuous process improvement
The following are the different verticals
where Infosys is working;
AeroSpace and Defence
Banking and Capital markets
Consumer packaged Goods
Hospitality and leisure
Media and Entertainment
Different Services offered by Infosys:
Application and Development
Infosys BPO: PROGEON
Progeon is the BPO (business process outsourcing) subsidiary of Infosys Technologies.
Started in April 2002, Progeon is today among the top 10 third-party BPOs in
Progeon is focused on end-to-end outsourcing and operates on the principle that
true BPO is transformational — in addition to the cost arbitrage, Progeon
consistently demonstrates enterprise-wide improvement in client operations
through process optimization, process re-engineering and best practices.
Progeon operates in India, the Czech Republic and Philippines, and employs
about 5700 people.
Progeon extends its customer-centric philosophy to its organization structure,
reflecting our clients' thought cycle as they progress through their BPO