Established in 1998, LG Soft India (LGSI) is an SEI CMM Level 5 and ISO 9001 certified global software services provider based in Bangalore, India. The innovation wing of LG Electronics, LGSI is the largest R&D center of the Group outside Korea.
LGSI is a 100% subsidiary of LG Electronics. It has two offshore development centers in India, and an office in Seoul.
LGSI has imbibed its corporate philosophy from its founding LG group of companies - creating value for the customer through management based on esteem for human dignity
LGSI has world-class offshore engineering infrastructure commensurate with the expectations of our global customers. We currently have over 500 highly qualified and skilled professionals working on cutting edge technology. Our state-of-the-art development facility at Bangalore covers 105000 sq feet area. The office layout at the Bangalore center facilitates open communication and flat hierarchy.
At LGSI, quality is not merely about meeting our customerís expectations, but about exceeding them. We endeavour to create customer satisfaction and add value to their overall business objectives. To us, quality is a way of life.
Our Quality Policy:
* We share collective responsibility to fulfil the commitments made to our customers: of delivering quality products and services.
* We shall strive to improve our quality standards by continuously benchmarking our performance.
* We put people first, and are committed to the pursuit of excellence through management based upon esteem for human dignity.
QMS Structure at LGSI:
The Quality Management System (QMS) structure at LGSI
Quality System Documentation: Classification of QMS Processes at LGSI
Organizational Processes: deal with all the processes and functions of the organization.
Life Cycle Support Process (LCS): deals with project phase specific phases and support functions.
Software Development Lifecycle (SDLC): deals with all the project phases and encompasses all the traditional SDLC activities.
Quality Management Group: Structure and Functions
The Quality Management Group functions at various levels for organizational improvement. It addresses all the projects being undertaken by the organization and works with the project teams on cutting-edge technologies. (It supports all the functions as depicted in the pictorial representation.)
LGSI has acquired the following quality certifications:
1. ISO 9001:2000 certification by KPMG
2. SEI-CMM Level 5 assessment by GST Inc., USA
The customer gets the following benefits from LGSIís ISO 9001 and SEI CMM Level 5 certification:
* Superior productivity
* Few or no defects
* Shorter development cycle
* Infallible schedule compliance
* Savings in development and maintenance cost
* Minimum TCO
* Maximum ROI
It has also implemented other initiatives like the BS7799: ISMS and Six Sigma process.
It is important to safeguard organizational information, assets, processes, systems and networks critical to internal and external customers. For this purpose, systems and controls complying with the BS7799 standards are being implemented through our ISMS (Information Security Management System). This process-based model is employed in defining, implementing and maintaining ISMS.
To build and sustain a competitive advantage and to assess and improve ourselves quantitatively, Six Sigma methodologies are being employed in areas critical to quality.
LG Soft India, the innovation wing of LG Electronics in Bangalore, is LG Electronics' largest R&D centre outside Korea. We at LGSI focus on niche technology areas such as mobile application development, digital video broadcast and biometrics software and support LG Electronics with our expertise. Motivated by a passion for technology, a strong work culture and loyalty to the organisation, we are determined to see LG become one of the top three brands globally.
Over the years, we have created a campus conducive for creative thinking. Our people-friendly attitude has spurred employees to constantly raise the bar on quality standards.
With emphasis on innovation, quality and excellence, we have grown into a trusted partner for clients across the globe.
In today's competitive world, knowledge and expertise are key differentiators that establish the credentials of an organisation.
Our skills and proficiency have helped us carve a name in the technological arena. We at LGSI, work on the latest technologies, develop market-oriented solutions and customise them to meet the needs of an increasing clientele. Two words that guide us in this process are innovation and quality . As the R & D wing of LG Electronics, we are an important player in the mobile phone market. One of our strengths is the development of high-end applications that are integrated on to handsets. We have executed a number of mission critical projects and have established our strengths in domains like 3G technology.
Handset model development: Our expertise spans the arena of GSM, CDMA and 3G/UMTS phones.
Common solution development: We work on various mobile solutions independent of the platform, which makes them compatible with an extensive variety of models.
Convergent product services: Our work in the Convergent Technology arena involves creating products and systems that include mobile and wireless technologies, broadband technologies and remote access technologies.
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