Call centers are comparatively a
recent introduction to the world of career options. The career avenues
provided by call centres are one of the best suited. With the advent of
globalisation and advancements in IT industry more and more call centers
are opening, giving a wide range of career options which even freshers
can opt for.
Call center is said to be a multi-billion dollar industry that handles
the business world's telemarketing, survey, customer service, technical
support and collections needs. These centers have evolved into an
integral part of a company's business strategy.
There is no specific educational qualifications required to enter a
career in a call center. One of the foremost skill required is good
Few other personal skills required for a bright career in a call center