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Home » Jobs » Wipro Infotech needs to Desktop Engineer






WIPRO INFOTECH NEEDS TO DESKTOP ENGINEER

Wipro Infotech is the IT Services, Solutions & Products division of the Rs. 81.7 billion Wipro Limited. For the quarter ended June 30, 2005, the revenues touched Rs. 3.38 Billion, an increase of 25% year on year. Profit Before Interest & Tax (PBIT) grew by 61% year on year to Rs. 218 Million. With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry. Headquartered at Bangalore, our business spans India, Asia Pacific and the Middle East. By collaborating with Wipro, organizations garner the power of tried and tested frameworks, strong domain knowledge, a large pool of certified technology specialists and best of breed alliances. We bring to market tailor-made, industry specific solutions that help meet your business challenges while increasing operational efficiency.

 

Company: Wipro Infotech

Experience: 1 - 2 yrs.

Education: B.A B.B.A BCA B.Com B.E/B.Tech B.Sc M.A MBA MCA M.Com

Job Position: Customer Support Engnr/Technician Technical Support Mgr

Industry Type: IT-Software/Software Services

Functional Area: IT- Hardware / Telecom / Technical Staff / Support

Posted Date:  11/14/2008

Expiry Date: 12/31/2040


Experience:1 - 2 Years
Location:Delhi, Ludhiana, Meerut
Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:IT-Hardware & Networking
Functional Area:IT-Support, Telecom, Hardware

Job Description
1. The Desktop support Engineers shall provide assistance to the IT users.
2. The Engineers will be deployed full-time as per the project timings as required.
3. The primary responsibilities of Desktop Engineer will be
Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.
Management of user accounts and access controls to client data.
Responsible for the implementation, support, administration and management of Windows NT/2000/XP workstations and/or servers.
Configuration of Lotus Notes client setup.
Configuring Microsoft Outlook / Outlook Express.
Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications
Response & closure of calls within committed norms.
Desktop/phone setup for projects.
Reducing repetitive calls.
Backup & Restoration etc.
Desired Candidate Profile
Competencies:

1. Should be a Graduate / Dip
2. Should have around 6 months of IT Exposure.
3. Should have relevant experience in installation and support of Windows NT/2000/XP etc.
4. Should have experience in administering the Desktop, Laptops, Servers and Backup & Peripherals.
5. Should be able to troubleshoot on Applications, Operating System etc.
10. Should have excellent inter-personal and communication skills with the ability to deal
with users at all levels in an organisation.
Proactive thinking.
11. Ability to meet deadlines and work well under pressure.
12. Manage time and effort effectively.
13. Be self-motivated and goal-oriented.
14. Be able to communicate complex technological issues and solutions to coworkers and to upper management.
15. Have a strong sense of customer service.
16. Should also be flexible for long working hours.
17. Must be willing to work in 24*7 environment with rotational shifts

Behavioral Competencies: Excellent Communication & interpersonal skills.

This is a contractual position
Company Profile
Wipro Infotech is the IT Services, Solutions & Products division of the Wipro Limited. For the year ended March 31, 2008, Wipro Infotech recorded Revenues of Rs 37.46 billion, representing a growth of 51% YoY. PBIT grew by 46% YoY to Rs 3.12 billion. Services business contributed 33 % to total Revenues and grew by 47% YoY.With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry. Headquartered at Bangalore, our business spans India, Asia Pacific and the Middle East. By collaborating with Wipro, organizations garner the power of tried and tested frameworks, strong domain knowledge, a large pool of certified technology specialists and best of breed alliances. We bring to market tailor-made, industry specific solutions that help meet your business challenges while increasing operational efficiency. We have leveraged our two-decade old expertise and experience in meeting the IT needs of enterprises that enables us to offer comprehensive IT solutions that encompass best-of-breed products, best-practice IT services and best-in-class enterprise solutions. We help architect, implement and manage the entire IT lifecycle of our customers through a complete portfolio of IT Services. Our services are backed by over two decades of experience handling complex integration projects in India and abroad. Multi-platform expertise, extensive reach and tested delivery mechanisms help us deliver reliable, high-quality, cost-effective IT services. Our IT services are crowned by in-depth Consulting Skills that are reinforced by a keen understanding of the key role that technology plays in enabling business. The Consulting portfolio includes Strategic Consulting Services, IT Governance & Optimization Consulting, Process Consulting, Business Continuity and Risk management Consulting.At Wipro, we offer you a work environment that quenches your thirst for knowledge while helping you nurture your career ambitions. You get to traverse a path that is strewn with values, performance, learning, innovation, quality, camaraderie, career growth - all those facets of work life that you cherish the most.Please visit www.wipro.co.in for more details on the company
Contact Details

Company Name:Wipro Infotech

Website:https://www.wipro.in

Executive Name:Rashmi Gupta

Email Address:gupta.rashmi@wipro.com
 



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